e-Services unavailable from Friday evening, 1 December to Monday morning, 4 December 2023
21 November 2023
The City’s e-Services functionality will be unavailable between 17:00 on Friday, 1 December to 07:00 on Monday, 4 December 2023 due to necessary maintenance.
The following e-Services will be affected:
- Careers
- Debt Management Collections
- Development Management
- E-Billing
- E-Procurement
- Events Permitting
- Facilities Booking
- Fault reporting/service requests tool
- Informal Trading Bays (ITPS) - Informal Trading Permit Solution
- Municipal Accounts: Account Statements, Smartmeter
- Online rebates
- Online Valuation Objections
- Rates Clearance
- Vehicle Licensing
- Work Order Management
All services linked to the C3 Web Service request application will be affected.
To log a service request, please contact the City’s Call Centre on 0860 103 089.
Please make use of the following communication channels for urgent requests:
Customers can also contact the City’s Call Centre on 0860 103 089. Select option 1 for accounts and general enquiries, option 2 for water related faults and option 3 for electricity-related faults.
Published by:
City of Cape Town, Media Office
